
Kudos Microsoft and Peter Moore!
Just wanted to take a moment and reflect on the Xbox 360 warranty announcement earlier this week...
As you probably know, earlier this week Microsoft announced that they would be extending their Xbox 360 warranty to a full 3 years in the event that the dreaded 3 red lights error occurs. Microsoft has not only taken the steps as a public company in acknowledging the cost associated with these issues (1 Billion plus), but also took the steps to directly apologize to the hardcore gamers and early adopters that support Microsoft.
You really have to appreciate the fact that they 'manned up' to this issue, faced it head on, and are moving forward.
Kudos!